Reservation & Cancellation Policy

Deposit and payment

A deposit of 25% of the total trip fee is due when you sign the Service Agreement, and it holds your spots. Full payment is due by March 31 of the year of your trip. If you book after March 31, the full fee is due when you sign; if that's a concern, reach out and we'll work with you.

We also offer payment plans to spread the cost over time.

The person who signs the agreement is responsible for the full fee for their party, whether or not others in the party contribute.

Rooming

Trip pricing is based on double occupancy lodging unless your trip details say otherwise. Guests who request a private room pay a single supplement, as quoted.

If you cancel

Please tell us in writing if you need to cancel. These terms reflect the costs we commit well before your trip: lodging deposits, food orders, permits and partner reservations that we can't get back.

• Before March 1 of the year of your trip: we refund your deposit, minus a $500 per person administrative fee.
• After March 1, but more than 60 days before the trip: choose either a refund of everything you paid beyond the deposit, minus a $500 per person administrative fee, or a credit for everything you paid beyond the deposit toward a future trip, valid through September 20 of the following year.
• 60 to 45 days before the trip: no refunds. You may keep 70% of the total trip fee as credit toward a future trip, valid through September 20 of the following year. The credit is subject to then-current pricing, with no price lock-in.
• Within 45 days of the trip: no refunds, credits or return of any payments.

No refunds are given to a guest who leaves the trip voluntarily or is removed for cause.

If we cancel

We may cancel a trip for internal reasons, such as too few guests, staff injury or illness, or loss of or damage to essential equipment. If we do, you receive a full refund of everything you paid to Alaska Kosher Expeditions. Refunds are limited to amounts paid directly to us.

Weather and events outside our control

If a trip must be canceled or delayed because of severe weather or flight disruptions, fire, flood or natural disaster, volcanic activity, a pandemic or public health emergency, or government travel restrictions or advisories, we and our partner operators are not obligated to provide refunds, credits or alternative travel services. We are not responsible for losses from trip interruption, personal emergencies, illness or missed connections. We strongly encourage every guest to buy trip cancellation and interruption insurance.

Changes to the itinerary

Because of Alaska's remote nature, limited partner availability, weather and logistics, trip plans may change, including the order of activities or the specific providers. We make reasonable efforts to keep the same overall experience and value, and to tell you about changes as early as possible.

Some activities, such as bear viewing, flightseeing or fishing charters, are run by independent partners under their own terms and cancellation policies, and our staff may not join every partner activity. We aren't responsible for a partner canceling because of weather or other conditions beyond our control, but we make reasonable efforts to arrange a comparable alternative when possible.

Participation Agreement

Before the trip, every guest signs our Participation Agreement, which includes a liability waiver and an assumption of risk. We ask everyone to sign online before the trip starts. A guest who doesn't sign can't join the trip, and no refund is given.

Removal for cause

We may refuse service to any guest, or cancel the agreement, if a guest refuses to sign the Participation Agreement, is intoxicated, or is disrespectful or destructive toward staff, partners, other guests or property. No refunds are given in that case.

Not included in the trip fee

Flights to and from Alaska, lodging before or after the trip, personal clothing and items on your gear list, National Park entrance fees (when applicable), tips for guides, staff and other providers, travel insurance (strongly recommended), and activities listed as upgrades.

This page summarizes our Service Agreement. If anything here differs from the agreement you sign, the signed agreement controls.